They know about customer service…….. This site is affiliated to the CC but not fettered by all the rules and regulations that are involved in CC. The reviews do not lie. This is an extremely friendly site nicely laid out over three fields – Lyd Field is closest to the amenity block and Tavy Field which has views across Dartmoor. The third field has camping pitches and a very good dog walk for an overnight leg stretcher!The fields are well laid out with plenty of space and a separate dog walking area around the edge of the field. Dogs have to be kept on a lead here but there is a sports field very near to the site entrance where dogs can be let off the lead for a good run around.
The site is well maintained, as are the amenity areas. My only criticism would be that the showers could do with updating. There are no shops in Lydford but there is a good selection of basic supplies at the reception shop. However The Lydford Farm Shop is only a short walk away along the road and it is an Aladdin’s Cave of fresh food, local meats, milk eggs, packet and dried goods. Obviously more expensive than your average supermarket but it is good quality food. The reception shop sells a range of basic foods. You can order your daily paper for a small delivery charge.
We were on foot the whole time so didn’t range more than a five mile radius from the site but there are plenty of walking routes to choose. A bus stop near the site entrance takes you to Okehampton and Tavistock if you want a change of scenery.
Lydford Gorge is amazing and is only half a mile away. The Castle Inn is about ten minutes walk away. The food and ales are excellent. The Dartmoor Inn is very near the Farm Shop and The Fox and Hounds a bit further along the road.
Despite the weather, quite cold at times, we did plenty of walking, enjoyed ourselves.
This has to be one of the most friendly sites we have stayed on. We were greeted by name on arrival and even though it was only 12 noon we were shown to our pitch straightaway. I think all the staff had attended ‘Charm School’. Nothing was too much trouble, waited while we took on water and once we were settled came to make sure there was nothing we needed.
Wifi was available in the laundry room, this signal wasn’t that strong but better than expected for a remote rural area.
Before I conclude this review I feel I must comment about ‘unimpressed’s review’. Without knowing any of the circumstances I feel that ‘Unimpressed’ has given a completely false picture of this campsite with these negative comments. We were staying at the same time. At no no time did we encounter RULES being enforced, it is not unreasonable to expect to have to pay a delivery charge for a morning newspaper, it is not unusual to have to pay to use a hairdryer in the shower block, some even charge for showers! The showers do need modernising but they were very clean and perfectly adequate. Finally, as I have already said, the staff were fantastic.
At The Top. Stayed at Lydford site 25 June-8 July 2016. The wardens were At The Top for being friendly, helpful and just downright wonderful. Three days after our arrival it rained like it was going out of fashion! The inside of our large awning ended up being partly under water due to the high water table. We casually mentioned this to the Head Warden Ian, who immediately came to inspect the problem and told us he wanted to help us all he could. He offered us another pitch, but we loved where we were on a grass pitch in the beautiful field. He provided us with a large tarpaulin, rubber mats and a few other items to enable us to stay dry. He was brilliant. All the wardens were very helpful and friendly all the time and nothing was too much trouble for them. No grumpy faces whatever time of day or night! The site was also At The Top for its location, stunning views from the top of the site, surrounding countryside, local pubs and the dog walk was the best I’ve ever seen. The site was immaculate. Lydford village is delightful especially having a pub within walking distance of the site. Lydford Gorge is amazing. Cycling and walking paths wonderful. Nearby villages quirky and well worth a visit; again lots of pubs within a short drive with yummy food and excellent beer/wine. We had a delightful holiday in a very peaceful and beautiful area. Try it, I don’t think you’ll be disappointed.